Contact us
Questions about a booking, an invoice or the platform. Every message gets an answer from a person.
- Billing and refunds
- Subscription billing, invoices and cancellation are covered in section 8 of the Terms.
- Booked a ride rather than a subscription? Your fare is held by the operator you travelled with, so refunds come from them — see the Passenger Terms.
- Privacy requests
- support@renzagroup.com
- Access, correction and deletion requests, as set out in the Privacy Policy.
Running a fleet and weighing this up?
The enquiry form asks the handful of things we need to tell you which plan fits.